.support-bell{width:40px;height:40px;color:var(--navy);cursor:pointer;background:#f6eddb;border-color:#d4b16d;place-items:center;transition:background-color .18s,border-color .18s,box-shadow .18s,transform .18s;display:grid;position:relative;box-shadow:0 3px 10px #14223914}.support-bell svg{transform-origin:50%;transition:transform .18s,color .18s}.support-bell:hover:not(:disabled){color:#8d5b26;background:#ead3a4;border-color:#b9873d;transform:translateY(-1px);box-shadow:0 6px 18px #14223929}.support-bell:hover:not(:disabled) svg{color:#8d5b26;transform:scale(1.55)}.support-bell:focus-visible{outline-offset:3px;outline:2px solid #b9873d}.support-bell.has-messages{color:#fffaf1;border-color:var(--navy);background:var(--navy);box-shadow:0 5px 16px #1422392e}.support-bell.has-messages:hover:not(:disabled){color:#fffaf1;background:#9c5d45;border-color:#9c5d45}.support-bell.has-messages:hover:not(:disabled) svg{color:#fffaf1}.support-bell-count{color:#fffaf1;border:2px solid var(--paper);background:#9c5d45;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;padding:0 5px;font-size:9px;font-weight:700;line-height:1;display:inline-flex;position:absolute;top:-7px;right:-7px}.support-inbox-layer{z-index:100;justify-content:flex-end;display:flex;position:fixed;inset:0}.support-inbox-backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);cursor:default;background:#1422393d;border:0;position:absolute;inset:0}.support-inbox{width:min(940px,100vw - 64px);height:100dvh;color:var(--ink);background:var(--paper);border-left:1px solid var(--line);flex-direction:column;display:flex;position:relative;box-shadow:-24px 0 64px #1422391f}.support-inbox-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:20px;min-height:86px;padding:20px 24px;display:flex}.support-inbox-header h2{color:var(--navy);margin-top:5px;font-size:30px;line-height:1}.support-inbox-header-actions{align-items:center;gap:7px;display:flex}.support-inbox-icon-button{width:36px;height:36px;color:var(--navy);border:1px solid var(--line);cursor:pointer;background:0 0;place-items:center;display:grid}.support-inbox-icon-button:hover:not(:disabled){background:var(--paper-soft);border-color:var(--gold-light)}.support-inbox-icon-button:disabled{opacity:.55}.support-inbox-error{color:#7f4937;background:#f5e9e4;border-bottom:1px solid #e4cfc7;padding:10px 24px;font-size:11px}.support-inbox-body{flex:1;grid-template-columns:minmax(270px,.76fr) minmax(0,1.24fr);min-height:0;display:grid}.support-message-list{background:var(--paper-soft);border-right:1px solid var(--line);min-width:0;overflow-y:auto}.support-message-row{width:100%;color:var(--ink);text-align:left;cursor:pointer;background:0 0;border:0;border-bottom:1px solid #1422391f;gap:6px;padding:17px 18px 17px 21px;transition:background-color .16s,box-shadow .16s;display:grid;position:relative}.support-message-row:before{content:"";background:0 0;width:5px;position:absolute;inset:0 auto 0 0}.support-message-row.read{background:#e9eef3}.support-message-row.read:before{background:#7f8f9f}.support-message-row.read .support-message-email{color:#667585}.support-message-row.read:hover{background:#dfe7ee}.support-message-row.unread{background:#f7dda0}.support-message-row.unread:before{background:#b2741f}.support-message-row.unread .support-message-email{color:#765019;font-weight:600}.support-message-row.unread:hover{background:#f1cf7c}.support-message-row.answered{background:#d7eadb}.support-message-row.answered:before{background:#4f7d5d}.support-message-row.answered .support-message-email{color:#496954;font-weight:600}.support-message-row.answered:hover{background:#c9e1cf}.support-message-row.active{box-shadow:inset 0 0 0 2px #14223933}.support-message-row.unread:after{content:"";background:#a86815;border-radius:999px;width:8px;height:8px;position:absolute;top:20px;right:8px;box-shadow:0 0 0 2px #fffaf1bf}.support-message-row.unread .support-message-row-top strong,.support-message-row.unread .support-message-subject{font-weight:700}.support-message-row-top{justify-content:space-between;align-items:baseline;gap:12px;padding-right:4px;display:flex}.support-message-row-top strong{min-width:0;color:var(--navy);text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.support-message-row-top time,.support-message-detail-heading time{color:var(--slate);flex:none;font-size:9px}.support-message-subject{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.support-message-email{color:var(--slate);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.support-message-detail{min-width:0;padding:26px 28px 34px;overflow-y:auto}.support-message-detail-heading{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:20px;padding-bottom:19px;display:flex}.support-message-detail-heading h3{color:var(--navy);margin-top:7px;font-size:25px;line-height:1.1}.support-message-meta{border-bottom:1px solid var(--line);margin:0;padding:15px 0}.support-message-meta div{grid-template-columns:54px 1fr;gap:10px;padding:4px 0;display:grid}.support-message-meta dt{color:var(--slate);letter-spacing:.1em;text-transform:uppercase;font-size:9px;font-weight:600}.support-message-meta dd{color:var(--ink);overflow-wrap:anywhere;margin:0;font-size:11px}.support-message-content{min-height:190px;padding:24px 0}.support-message-content>p{white-space:pre-wrap;color:var(--ink);margin:0;font-size:12px;line-height:1.7}.support-message-actions{border-top:1px solid var(--line);justify-content:flex-end;gap:10px;padding-top:18px;display:flex}.support-message-done{color:#fffaf1;background:var(--navy);border:1px solid var(--navy);cursor:pointer;justify-content:center;align-items:center;gap:7px;min-height:36px;padding:0 14px;font-size:10px;font-weight:600;display:inline-flex}.support-message-done:hover:not(:disabled){background:var(--navy-soft)}.support-message-done:disabled{opacity:.5;cursor:default}.support-reply{border-top:1px solid var(--line);padding-top:20px}.support-reply-heading{color:var(--slate);justify-content:space-between;align-items:flex-end;gap:18px;margin-bottom:10px;font-size:9px;display:flex}.support-reply-heading>div{gap:3px;display:grid}.support-reply-heading strong{color:var(--navy);font-size:11px;font-weight:600}.support-reply textarea{resize:vertical;width:100%;min-height:138px;color:var(--ink);background:var(--paper-soft);border:1px solid var(--line);border-radius:0;outline:none;padding:14px 15px;font-family:Inter,sans-serif;font-size:12px;line-height:1.65}.support-reply textarea:focus{background:var(--paper);border-color:var(--gold-light);box-shadow:inset 0 -1px 0 var(--gold-light)}.support-reply textarea:disabled{opacity:.65}.support-reply-footer{justify-content:space-between;align-items:center;gap:16px;min-height:48px;padding-top:10px;display:flex}.support-reply-confirmation{min-width:0;color:var(--slate);opacity:0;align-items:center;gap:6px;font-size:10px;display:inline-flex}.support-reply-confirmation.visible{opacity:1}.support-message-empty{min-height:150px;color:var(--slate);text-align:center;justify-content:center;align-items:center;gap:9px;padding:24px;font-size:11px;display:flex}.support-message-empty.detail{min-height:100%}@media (width<=760px){.support-inbox{width:100vw}.support-inbox-body{grid-template-columns:1fr}.support-message-list{border-right:0;border-bottom:1px solid var(--line);max-height:38dvh}.support-message-detail{padding:22px 20px}.support-reply-heading,.support-reply-footer{flex-direction:column;align-items:flex-start}}